Automatic email notifications: payments received, payments made, and due-date reminders

Tracking payments often means hand-written emails: “your invoice is due”, “we received your payment, thank you”. facturifirma sends these automatically — with one simple rule: nothing goes out unless you turn it on, per company and per notification type.

The three types of notifications

1. Payment-received confirmation, to the customer

When you record a payment on an invoice, the customer can automatically receive a confirmation: the invoice, the amount received, the method, the date — and the remaining balance, if the payment is partial. The customer knows immediately that the payment arrived, without having to ask.

2. Due-date reminders, to the customer

For issued, unpaid invoices, the customer receives reminders on a cadence designed to be effective without becoming spam:

Each reminder is sent exactly once — repeated runs do not duplicate messages. RON invoices enter the cadence only after being submitted to e-Factura (SPV); foreign-currency invoices, to foreign clients, as soon as they are issued.

3. Payment confirmation, to the supplier

When you mark an expense as paid, the supplier can automatically receive confirmation: their invoice number, the amount, and the payment date. It is sent only on the transition to the “paid” status — re-saving an already-paid expense does not re-notify.

Opt-in, per company, per type

All three types are off by default. You turn them on from Settings → Company, individually — you can enable only due-date reminders, for example, without payment-received confirmations. Emails are sent on behalf of your company, and customer replies go directly to your company’s address (reply-to), not to a technical inbox.

Why it matters

• You get paid faster — consistent reminders are the simplest collection tool.
• Less wasted time — zero hand-written emails for confirmations.
• Clearer relationships — the customer and supplier always know the payment status.